Terms of Service

Effective Date: August 1, 2025

Introduction:

These Terms of Service ("Terms") govern your use of AloVerify's electronic signature platform and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. DEFINITIONS:

  • "Service" refers to the AloVerify e-signature platform, including all features, tools, and functionalities provided through our website and mobile applications.
  • "User" or "You" refers to any individual or entity that accesses or uses our Service, including both account holders and document signers.
  • "Content" refers to all documents, data, text, images, signatures, and other materials uploaded to or processed through our Service.
  • "Account" refers to the user account created to access and use our Services.

2. ACCEPTANCE OF TERMS:

By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and AloVerify.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. USE OF SERVICE:

a. Permitted Use:

You may use our Service for lawful business purposes, including:

  • Creating and sending documents for electronic signature
  • Signing documents electronically
  • Managing and storing completed agreements
  • Tracking document status and completion
  • Generating audit trails and compliance reports

b. Prohibited Use:

You agree not to:

  • Use the Service for any illegal, fraudulent, or unauthorized purpose
  • Upload malicious software, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer, decompile, or attempt to extract source code

4. ACCOUNT REGISTRATION AND SECURITY:

a. Account Creation:

To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

b. Account Security:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

5. ELECTRONIC SIGNATURES:

a. Legal Validity:

Electronic signatures created through our Service are legally binding and enforceable under the Electronic Signatures in Global and National Commerce Act (ESIGN), the Uniform Electronic Transactions Act (UETA), and other applicable laws and regulations.

b. Consent to Electronic Signatures:

By using our electronic signature features, you acknowledge and agree that electronic signatures have the same legal force and effect as handwritten signatures. You consent to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions.

c. Authentication:

We provide various methods of signer authentication and maintain detailed audit trails to ensure the integrity and authenticity of electronic signatures created through our platform.

6. PAYMENT TERMS:

a. Subscription Fees:

Certain features of our Service require payment of subscription fees. You agree to pay all fees associated with your chosen plan. Fees are billed in advance and are non-refundable except as required by law or as specified in our refund policy.

b. Auto-Renewal:

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting customer support.

c. Price Changes:

We reserve the right to modify our pricing with 30 days' advance notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

d. Taxes:

You are responsible for paying any applicable taxes related to your use of our Services, including sales tax, VAT, or other similar taxes.

7. INTELLECTUAL PROPERTY:

a. Our Rights:

The Service and its original content, features, and functionality are and will remain the exclusive property of AloVerify and its licensors. The Service is protected by copyright, trademark, patent, and other intellectual property laws.

b. Your Content:

You retain ownership of all content you upload to our Service. By uploading content, you grant us a limited, non-exclusive license to process, store, and transmit your content solely for the purpose of providing our Service to you.

c. Feedback:

Any feedback, suggestions, or ideas you provide to us regarding our Service may be used by us without any obligation to compensate you.

8. PRIVACY AND DATA PROTECTION:

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

9. LIMITATION OF LIABILITY:

To the maximum extent permitted by applicable law, AloVerify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime
  • Cost of substitute services

Our total liability to you for any damages arising from or related to this agreement or your use of the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

10. INDEMNIFICATION:

You agree to indemnify, defend, and hold harmless AloVerify and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

11. TERMINATION:

a. Termination by You:

You may terminate your account at any time by contacting our support team or through your account settings. Upon termination, your right to use the Service will cease immediately.

b. Termination by Us:

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms or engage in conduct that we determine to be harmful to our Service or other users.

c. Effect of Termination:

Upon termination, we will retain your data for a reasonable period to allow you to retrieve your documents, after which it will be deleted in accordance with our data retention policies and applicable law.

12. GOVERNING LAW AND DISPUTE RESOLUTION:

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to protect intellectual property rights.

13. CHANGES TO TERMS:

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. CONTACT INFORMATION:

If you have any questions about these Terms of Service, please contact us:

Email: contact@aloverify.net

Phone: (317) 252-5184

Address:
320 N. Meridian St., Suite 306
Indianapolis, IN 46204