Cookie Policy

a. Essential Cookies:

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Authentication cookies to keep you logged in
• Security cookies to protect against fraud and unauthorized access
• Session cookies to maintain your preferences during your visit
• Load balancing cookies to ensure optimal performance
• CSRF protection cookies to prevent cross-site request forgery

b. Functional Cookies:

These cookies enhance your experience by remembering your choices and preferences:

• Language and region preferences
• Theme and display settings
• Form data to prevent loss during navigation
• Recently viewed documents and templates
• User interface customizations

c. Analytics Cookies:

These cookies help us understand how you use our website so we can improve it:

• Page views and user interactions
• Time spent on different sections
• Error tracking and performance monitoring
• Feature usage statistics
• User journey and conversion tracking

d. Marketing Cookies:

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Targeted advertising based on your interests
• Social media integration and sharing
• Campaign performance tracking
• Retargeting for relevant content
• Cross-device tracking for consistent experience

a. Analytics Services:

• Google Analytics: Helps us understand website usage and improve user experience through detailed analytics and reporting.
• Hotjar: Provides heatmaps and session recordings to help us understand user behavior and improve our website design.

b. Customer Support:

• Intercom: Powers our customer support chat and helps us provide better assistance to our users.
• Zendesk: Manages our support tickets and customer service interactions.

c. Payment Processing:

• Stripe: Processes payments securely and helps prevent fraudulent transactions.
• PayPal: Enables PayPal payment processing and fraud detection.

d. Marketing and Communication:

• Mailchimp: Manages our email communications and newsletter subscriptions.
• Google Ads: Enables targeted advertising and conversion tracking.
• Facebook Pixel: Tracks conversions and enables retargeting on Facebook and Instagram.

a. Browser Settings:

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when you close your browser
• Set up notifications when cookies are being set
• Browse in private/incognito mode

b. Cookie Consent Management:

When you first visit our website, you'll see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences. You can change these settings at any time through the cookie preferences link in our footer or by clearing your browser cookies.

c. Opt-Out Options:

For specific third-party services, you can opt out directly:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Google Ads: Visit Google's Ad Settings page
• Facebook: Adjust your Facebook Ad Preferences
• Industry opt-out: Visit the Digital Advertising Alliance opt-out page