Privacy Policy

Effective Date: August 1, 2025

Introduction:

AloVerify ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signature services ("Services"). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

1. INFORMATION WE COLLECT:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Company/organization name
  • Job title and business information
  • Account credentials and authentication data

b. Document Data:

Information contained in documents you upload, sign, or manage using AloVerify, including:

  • Document content and metadata
  • Digital signatures and signature-related data
  • Audit trails and completion certificates
  • Comments and annotations

c. Usage Data:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our platform
  • Clickstream data and user interactions
  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION:

a. Service Provision:

  • Process and facilitate electronic signatures
  • Store and manage your documents securely
  • Provide customer support and technical assistance
  • Maintain and improve our platform functionality
  • Generate audit trails and compliance reports

b. Communication:

  • Send service-related notifications and updates
  • Provide customer support responses
  • Share product updates and new features
  • Send marketing communications (with your consent)

c. Legal and Security:

  • Comply with legal obligations and regulations
  • Prevent fraud and ensure platform security
  • Maintain audit trails for legal compliance
  • Protect our rights and the rights of our users

3. INFORMATION SHARING AND DISCLOSURE:

a. With Your Consent:

We share your information with third parties only when you have given us explicit consent, such as when facilitating document signing between multiple parties or integrating with your chosen third-party applications.

b. Service Providers:

We may share information with trusted third-party service providers who assist us in operating our platform, including:

  • Cloud hosting and storage providers
  • Payment processing services
  • Email and communication services
  • Analytics and monitoring tools
  • Customer support platforms

c. Legal Requirements:

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. DATA SECURITY:

We implement industry-standard security measures to protect your personal information, including:

  • 256-bit SSL encryption for data transmission
  • AES-256 encryption for data storage
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • Secure data centers with physical access controls

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

5. YOUR RIGHTS AND CHOICES:

a. Access and Correction:

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team.

b. Data Portability:

You can request a copy of your personal data in a structured, commonly used format, and you have the right to transmit this data to another service provider.

c. Deletion:

You may request deletion of your personal information, subject to certain legal and business requirements. Some information may be retained for legal compliance, fraud prevention, or legitimate business purposes.

d. Marketing Communications:

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

6. DATA RETENTION:

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records and audit trails

Completed documents and their associated audit trails are typically retained for 7 years to comply with legal and regulatory requirements. Personal account information is deleted within 30 days of account closure, unless retention is required by law.

7. INTERNATIONAL DATA TRANSFERS:

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and adequacy decisions.

8. CHILDREN'S PRIVACY:

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. CHANGES TO THIS POLICY:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For significant changes, we may also provide additional notice through email or our platform.

10. CONTACT INFORMATION:

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@aloverify.net

Phone: (317) 252-5184

Address:
320 N. Meridian St., Suite 306
Indianapolis, IN 46204